What Selma Homeowners Say About Otto’s Garage Door
Reviews matter because a garage door is a two-hundred-pound machine hanging over the hood of your car, and when a spring lets go at 6:40 on a Tuesday morning you want to know exactly who is going to answer the phone. We have been in this county since 2004, owner-operated from the first call, and every review below reflects a job where the price was quoted before the visit and never revised upward at the door. Otto Reinhardt answers the phone himself half the time, and the other half it is someone on his crew who knows Selma well enough to ask which side of I-35 you live on. That is how local work gets done. Ask anyone on your street; we have been earning these reviews one door at a time for over two decades.
Recent Reviews
“Spring snapped at nine at night and my truck was stuck in the garage. Called Otto’s and a real person answered on the second ring. Otto talked me through disengaging the opener so I could get the truck out, then showed up the next morning with the right torsion spring on the truck. Price he quoted on the phone matched the invoice exactly.”
Gilbert S.
Retama Springs, Selma
“My LiftMaster opener was making a grinding noise and I was sure I needed a whole new unit. The tech looked at it for ten minutes, replaced the gear and sprocket assembly, and saved me about three hundred bucks. Could have easily sold me a new opener. That is why I will keep calling them.”
Carrie A.
Olympia Hills, Selma
“Had a written estimate from a chain company for a full door replacement, nearly two grand. Otto came out for a free second opinion and showed me the door just needed new rollers, a tension adjustment, and one hinge replaced. Did the whole job for a few hundred. The 90-day promise is on the invoice in writing.”
Reggie E.
Selma Park, Selma
“New construction over in Cibolo Creek, builder-grade door was off track and the cables were frayed. Otto’s crew installed a new Clopay door and a Chamberlain opener. They were dressed in uniform, background-checked, and the cleanup afterward was better than the builder left it in the first place.”
Rafael G.
Cibolo Crossing, Selma
“Senior discount was applied without me even asking. The tech spotted my veteran plate and took ten percent off the repair. That kind of thing means something. He also set the opener travel limits properly so the door stops flush with the slab now. Nobody had done that since the door was installed.”
Gilbert S.
Selma Park, Selma
“Garage door would not open and I needed to leave for work. Called at 6:15 in the morning, someone answered, and Otto himself arrived with the right parts by 8. Cable had jumped the drum and was bound up. He had it repaired and balanced in under an hour. Showed me how to tell if the door is balanced before he left.”
Carrie A.
Retama Springs, Selma
Why Customers Trust Us
The pattern in every review is the same because the process never changes. A live person answers the phone, including nine at night when a spring lets go and your vehicle is sealed inside the garage. Otto quotes the job on that call and holds the number when he gets there. No trip charge inside the home county. A written nine-ty-day Done Right Promise on every invoice, backed by one call to Otto Reinhardt himself, not a customer-service queue. A standing free second opinion on any written estimate from another company. A permanent ten percent discount for seniors and veterans, always. Every tech carries the owner’s name on their back, and the published address and license number are verifiable before the truck ever leaves the shop. When you call Otto’s Garage Door in Selma, you are calling the person who will stand behind the work.
Call (830) 268-9233 for an exact quote. Estimates are free, and the price we quote is the price you pay.
Written by Otto Reinhardt, Owner at Otto’s Garage Door, serving Selma since 2004.